TITLE: Counselor

CLASS: Non-Exempt

PROGRAM: Citra Residential

SUPERVISOR: Clinical Manager/Program Manager

SUPERVISES: None

SHIFT: Per Diem/PRN

UPDATE: April 2023

JOB DUTIES AND RESPONSIBILITIES 

• Maintain a clinical caseload. 
• Perform mental health screening and biopsychosocial assessments on potential residents and make judgments on admission or referral out.
• Provide individual, group and family counseling and facilitate special clinical groups as requested. 
• Maintain current, accurate and confidential clinical charts and submit all documentation and reports in a timely manner.  
• Facilitate seminars and workshops as directed. 
• Maintain ongoing communication with the resident structure to determine the overall environment of the community, identify problems and possible solutions, and help coordinate the smooth transition of scheduled activities. 
• Hold residents accountable when necessary for inappropriate or negative behaviors and utilize effective confrontation techniques and behavior interventions to help improve behavior. 
• Ensure debriefing with staff at the beginning and end of each shift with the oncoming staff and provide thorough written communication through documentation of daily activities in the staff communication log. 
• Ensure immediate communication with facility leadership on incidents involving absconders, physical violence, suicidal threats, physical accidents involving staff or residents and extreme negative behavior. 
• Perform property and body screens to identify alcohol and drugs, weapons, paraphernalia, or other inappropriate belongings on incoming prospects and residents returning from off property activities. 
• Perform drug screens. 
• Oversee self-administration of medication by residents. 
• Adhere to all Phoenix House rules, regulations, policies, and procedures. 
• Ensure program integrity and quality through effective compliance with contracting agency guidelines. 
• Participate in staff meetings and training exercises as directed. 
• Represent Phoenix House in court, interagency meetings, and community affairs, as directed. 
• Demonstrate proficiency in Phoenix House's electronic health record system (Welligent) sufficient to fulfill the duties required by this position within 30 days of employment. 
• Performs other duties as assigned.

Required Key Performance Indicators (KPI):

• Complete targeted direct service hours = 1820 hours per year 
• Concurrent documentation is expected and all notes completed same day of service 100% of the time. 
• Meet Recovery goals through change of level of care within set time frame 90% of the time. 
• 100% of events provided will be on the active treatment plan. 
• No show rate cannot exceed 10%. 
• 99% accuracy in E.H.R. on entering information.
• 100% of required training will be completed within specified time frames. 
• 100% of form completion. 
• AMA rate not to exceed 20%. 
• Client Satisfaction rate must be 90% or better. 
• Team members will meet category B within 45 days and category A within 90 days

To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill and/or ability required. good

• Knowledge of emotional and physical needs of substance abusers. 
• Ability to work with diverse criminal justice and non-offender populations. 
• Ability to establish appropriate boundaries and unpossessive, professional relationships with all clients in treatment, including former clients served. 
• Must possess effective clinical counseling skills and be able to write effective treatment plans, progress notes, discharge summaries, and any other related correspondence. 
• Must possess excellent verbal and written communication skills and interpersonal relationship skills. 
• Must possess excellent time-management and organizational skills. 
• Ability to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority.? Ability to remain calm in stressful situations. 
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. 
• This includes the ability to help build a constructive team spirit where team members are committed to the goals and objectives of the team.? Must be computer literate with working knowledge of Microsoft Office programs. 
• Ability to operate general office equipment in the completion of job responsibilities.

Required Education and Experience:

• Master's degree in related field 
• One-year previous counseling experience in substance abuse treatment or mental health setting required. 
• Previous experience in a Therapeutic Community (TC) setting preferred. 

Licenses/Certifications/CEUs:

Valid Driver's license and clean driving record, with no more than 4 points, required. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 

Regularly Required:

to sit, use arms/hands to reach, manipulate, handle, or feel objects, tools, or controls; written and verbal communication, ability to hear.

Occasionally Required:

to stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

The work environment is that of a substance abuse treatment milieu which may include:

• Exposure to clients infected with Hepatitis B, HIV, TB, or other infectious diseases. 
• Business-related travel may be required.

Shifts may include nights, weekends, and holidays.

Phoenix House Florida is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state, or local law.

Acknowledgement

I understand the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities of this position. I also understand the Key Performance Indicators (KPIs) outlined above and understand that my performance will be measured on those KPIs. I certify that I have reviewed and received a copy of the Position Description that pertains to my employment.